Cancellation and Refunds Policy
Thank you for using our services at Rivelli Trading.
Please read this policy carefully. This is the Cancellation and Refund Policy of Rivelli Trading.
Cancellation Policy
Please note, upon cancellation initiated by the end user your trading will cease immediately. This means you must close any open positions/orders the bot has created for you manually through the web interface originally provided by the exchanged being traded on. We are not responsible for any open positions or orders left open due to a user initiated account cancellation.
Digital products
We issue refunds for digital products within 3 days of the original purchase of the product.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
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By visiting this page on our website: Contact Us